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Honda After-Sales Service
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  • BUSINESS HOURS:
  • Monday, Tuesday and Thursday: 7 a.m. to 5 p.m.
  • Wednesday: 7 a.m. to 7:30 p.m.
  • Friday: 7 a.m. to 2:30 p.m.
Automobiles Nord Sud would like to thank you for your patronage. Our objective is to ensure your complete satisfaction as a client. You constitute an important part of our family, and we would like to receive your comments regarding your recent maintenance service visit.

Receiving your feedback helps us to continually improve the services we offer. You have a direct influence on the positive changes we bring to our commercial operations.

Below you will find a brief questionnaire concerning your experience at our service department. This questionnaire should take about 5 minutes to fill out.

Cordially,
Automobiles Nord Sud St-Jérôme
Satisfaction level
Please evaluate the following criteria.
Scale of 1 to 10: 1 signifies “Unsatisfactory” and 10 signifies “Completely satisfactory”.
1. The availability demonstrated by the dealer in booking you an appointment promptly.   Scale of 1 to 10
2. The promptness displayed by the adviser in preparing the repair worksheet.   Scale of 1 to 10
3. The ability of the adviser to understand your service needs during your service visit.   Scale of 1 to 10
4. The overall performance of the technical adviser.   Scale of 1 to 10
5. Did the dealership complete the repair or maintenance properly the first time?
Yes No
6. The promptness with which your vehicle was delivered to you, within the promised time frame.   Scale of 1 to 10
7. Explanation of the costs associated with the work completed.   Scale of 1 to 10
8. The quality of the work completed on your vehicle.   Scale of 1 to 10
9. How would you rate your overall satisfaction relative to your experiences at the dealership?   Scale of 1 to 10
10. Based on your experiences at the dealership, would you use its services again in the future?
Yes No
What recommendations would you offer to the dealership to help it improve customers’ experiences during future visits?
Personal information
It is very important for Automobiles Nord Sud St-Jérôme to be able to correspond with you in the manner most convenient for you. Please take a moment to confirm or update your personal information. Thank you.
*Fields marked with an asterisk are mandatory
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Last name: *
E-mail: *

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